Refund policy

Thank you for shopping at Tion Fashion Lounge. We strive to provide you with the highest quality fashion items and exceptional customer service. Please review our returns and refunds policy carefully before making a purchase.

 

1. Return and Refund Policy

 

At Tion Fashion Lounge, we regret to inform you that we do not offer returns or refunds on any of our products. All sales are final. Once an order is placed and payment is processed, we are unable to accept returns or provide refunds for any reason, including but not limited to changes of mind, wrong size, or incorrect items ordered.

 

2. Order Cancellation

 

Once an order is confirmed and payment is completed, it cannot be canceled or altered. Please double-check your order details before finalizing your purchase to ensure that all information is correct.

 

3. Exchange Policy

 

We do not offer exchanges for items purchased through our website. We encourage you to review all product details, including size charts and descriptions, before making your purchase to ensure that you select the correct items.

 

4. Damaged or Defective Items

 

In the rare event that you receive a damaged or defective item, please contact our customer service team within 48 hours of receipt of the product. We will review your case and may offer a replacement or repair at our discretion. To expedite the process, please provide clear photos of the damaged or defective item along with your order number.

 

5. Contact Us

 

For any questions or concerns regarding your order, please reach out to our customer service team at tionfashionlounge@gmail.com. We are here to assist you with any issues related to damaged or defective items.

 

6. Changes to This Policy

 

Tion Fashion Lounge reserves the right to update or modify this Returns & Refunds Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our current practices.

 

7. Acceptance of Policy

 

By placing an order on our website, you acknowledge that you have read, understood, and agreed to our Returns & Refunds Policy.